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WorkSafeBC

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Hospital contact details

General claim or entitlement inquiries

For questions on claims adjudication, claims status, etc., contact the Claims Calls Centre at 604 231-8888, or toll-free 1 888 967-5377, and speak with the case manager or nurse advisor.

Health Care Services information

For questions pertaining to unresolved billing issues, contract interpretation, treatment, etc., contact Health Care Services at 604 232-7787, or toll-free 1 866 244-6404.

Hospital contact number: 604 244-6336

Billing inquiries

For questions regarding billing and invoice payment, contact Payment Services (Monday-Friday, 9 a.m.-3 p.m.) at 604 214-6985, or toll-free 1 888 422-2228.

Fax reports and invoices to 604 233-9777, or toll-free 1 888 922-8807.

Mailing address for invoices and reports:

WorkSafeBC Payment Services
P.O. Box 94460
Richmond , B.C.
V6X 8V6

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